EBTRAVEL INCENTIVES AND TOURISM LTDA, enrolled with the Brazilian Taxpayer Registry (CNPJ/MF) under No. 15.679.261/0001-57, with registered office at Avenida Nove de Julho, No. 5898, Unit 41, Jardim Paulista, ZIP Code 01406-200, São Paulo/SP, Brazil (“EBTravel”), values the privacy and protection of personal data of its clients, employees, suppliers, and partners, and processes personal data in accordance with Brazilian Law No. 13,709/2018 – the General Data Protection Law (LGPD).
1. Personal data we process
Depending on the relationship established with the data subject, EBTravel may process the following personal data:
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Identification and contact data (such as name, email address, phone number, CPF, passport);
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Professional and corporate information;
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Information necessary for the organization of trips, events, and incentive programs;
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Financial and tax information, when applicable;
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On an exceptional and strictly necessary basis, sensitive personal data, such as dietary restrictions or health-related information, when required for the safe execution of a trip or event.
2. Purposes of data processing
Personal data are processed for the following purposes:
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Organization, management, and execution of corporate trips, events, incentive programs, and experiences;
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Performance of contracts and preliminary procedures related thereto;
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Communication with clients, participants, suppliers, and partners;
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Compliance with legal and regulatory obligations;
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Administrative, financial, and operational management;
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Ensuring safety, well-being, and the proper delivery of services.
3. Legal bases
The processing of personal data carried out by EBTravel is based, as applicable, on the following legal grounds provided under the LGPD:
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Performance of a contract or preliminary procedures related to a contract;
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Compliance with legal or regulatory obligations;
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Consent of the data subject, when applicable;
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Protection of life or physical safety of the data subject or third parties;
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Exercise of rights in administrative, judicial, or arbitral proceedings.
4. Data sharing
EBTravel may share personal data with third parties whenever necessary for the provision of contracted services, including but not limited to:
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Airlines, hotels, insurance companies, tourism operators, and DMCs;
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Logistics, technology, and administrative service providers;
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Public authorities, when required by law.
Such sharing is carried out in a proportionate manner, limited to the relevant purpose, and subject to contractual clauses or commitments regarding confidentiality and personal data protection.
5. International data transfers
Due to the nature of EBTravel’s activities, personal data may be transferred to other countries exclusively when necessary for the execution of trips, events, or contracted services, in compliance with the mechanisms provided for under applicable data protection legislation.
6. Data security and retention
EBTravel adopts reasonable technical and administrative measures to protect personal data against unauthorized access, loss, misuse, or improper disclosure.
Personal data will be retained only for the period necessary to fulfill the purposes described herein, in accordance with applicable legal and regulatory retention requirements.
7. Data subject rights
Pursuant to the LGPD, data subjects may exercise their rights at any time, including:
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Confirmation of the existence of data processing;
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Access to personal data;
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Correction of incomplete, inaccurate, or outdated data;
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Anonymization, blocking, or deletion of unnecessary or excessive data;
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Data portability, when applicable;
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Withdrawal of consent, when applicable.
8. Data Protection Officer (DPO)
EBTravel has formally appointed a Data Protection Officer, who acts as the communication channel between the company, data subjects, and the Brazilian National Data Protection Authority (ANPD).
Data Protection Officer (DPO): Eduardo Librach Buckup
Contact email: contato@ebtravel.com.br
9. Updates to this Privacy Notice
This Privacy Notice may be updated at any time to reflect legal, regulatory, or operational changes. The current version will always be available on the EBTravel website.